FAQ

frequently asked questions

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common inquiries we get

Correct Group is a modern virtual assistant and business support hub made up of four key arms:

  • Correct Virtual Assistant (VA services)
  • Correct Talents (recruitment and talent sourcing)
  • Correct VA Academy (training and upskilling for virtual assistants)
  • Correct Solutions (business support and strategy services)

We serve individuals, startups, and established businesses with smart, scalable solutions.

We offer an integrated model that combines recruitment, training, service delivery, and strategic business support all in one place. Our deep understanding of remote work, especially in the African context, gives us a unique edge in delivering reliable, high-quality results.

Our services are available globally. While our roots are in Nigeria, we work with clients and talents across Africa, the UK, US, Canada, and other parts of the world.

You can explore each service arm on our website or reach out to us directly. We’ll assess your needs and recommend the best-fit solution.

Correct Virtual Assistant (VA Services)

Our virtual assistants handle a wide range of tasks including administrative support, email and calendar management, customer service, content creation, data entry, social media management, travel bookings, and more.

All VAs goes through a rigorous screening and onboarding process. Many are trained through our VA Academy and are equipped with both soft skills and tech tools to perform efficiently.

Yes, we offer both short-term and long-term engagements, including hourly, daily, weekly, or project-based support.

Our VAs has experience across various industries such as real estate, e-commerce, health, consulting, fashion, education, and tech.

Once you fill out our client onboarding form, we assess your needs and match you with the most suitable VA. You’ll also have the chance to review profiles and conduct interviews if preferred.

Correct Talents (Recruitment Arm)

While we specialize in remote and virtual roles, we also recruit for administrative, tech, operations, and customer support positions—both virtual and in-person depending on client needs.

We focus on skills, culture fit, and readiness for remote work. We also support onboarding and integration to ensure a smooth start.
Yes, we offer end-to-end recruitment for both virtual and in-house positions, depending on the client’s location and needs.
We offer sourcing, screening, onboarding support, and even ongoing HR support upon request.

Once you fill out our client onboarding form, we assess your needs and match you with the most suitable VA. You’ll also have the chance to review profiles and conduct interviews if preferred.

Correct VA Academy (Training Arm)

We offer comprehensive virtual assistant training, covering Google Workspace, Microsoft Suite, communication, inbox management, scheduling, freelancing, client handling, LinkedIn optimization, and more.
Anyone interested in becoming a virtual assistant or upskilling in remote work can join, regardless of background or location.
Yes! Our programs are designed for both beginners and those looking to sharpen their skills. We provide hands-on exercises, templates, and real-life scenarios.

Yes, participants receive a certificate of completion that can be added to their resume or LinkedIn profile.

We offer both live cohort sessions and self-paced learning options for flexibility.

Correct Solutions (Business Support Arm)

We help businesses with operational structure, strategy sessions, business documentation, process development, client experience setup, and general back-office support.

Absolutely. We specialize in setting up operational systems, SOPs, and workflow automation to help you scale effectively.

Yes, we support businesses at every stage—from ideation to scale. Whether you’re a solo founder or a growing team, we can assist.

Pricing & Support

Pricing depends on the specific service, duration, and complexity of the task. We offer flexible packages to suit different needs and budgets. Contact us for a custom quote.

Yes, we offer payment options that make it easy for you to get started and scale as needed.

Client satisfaction is our top priority. If you're not satisfied, we’ll work to resolve the issue quickly or offer a replacement if necessary.

You can reach us via email, WhatsApp, or the contact form on our website. Our team is always ready to assist you.